Shipping policy
Shipping Policy – ATK and Pats, LLC
At ATK and Pats, LLC, we are committed to delivering your orders promptly and securely. Please review our shipping terms below.
Order Processing Time
All orders placed Monday through Friday (business days) before 2:00 PM Eastern Time (ET) will be processed and shipped on the same day.
Orders placed after 2:00 PM ET will be shipped on the next business day.
Orders placed on weekends (Saturday and Sunday) or on recognized federal holidays will be processed and shipped on the next business day following the holiday.
Example: An order placed on Saturday will ship on Monday, provided Monday is not a holiday.
Domestic Shipping Within the United States
Free standard shipping is offered for all orders delivered to the 48 continental United States.
For shipments to Alaska, Hawaii, and U.S. territories (including Puerto Rico, Guam, the U.S. Virgin Islands, and other locations where USPS delivers), shipping costs will be calculated at checkout.
Our default shipping method for domestic orders is USPS Ground Advantage, which includes tracking and typically delivers within 2 to 5 business days, depending on the destination.
International Shipping
All international orders are shipped via DHL Express to ensure fast delivery and reliable tracking.
International shipping fees are calculated automatically during the checkout process based on the destination address and package weight.
Customs, duties, and import taxes:
If applicable duties and taxes are not collected at checkout, the customer is responsible for paying these charges directly upon delivery.
ATK and Pats, LLC is not responsible for any additional customs fees, delays, or specific import requirements imposed by the destination country.
Carrier Change Request (Customer-Requested Shipping Upgrade)
If you prefer to use a carrier other than our default service (for example, UPS, FedEx, or DHL for domestic shipments), you may request this change before your order is processed.
Any additional cost resulting from the carrier upgrade will be billed to the customer. We will provide a quote before applying any extra charges.
To request a change, please contact us at [your support email] or call [your phone number] during business hours.
Our Location
ATK and Pats, LLC is based in Doral, Florida, USA.
All orders are shipped from our warehouse in Doral, FL.
Estimated Delivery Times (After Shipment)
Destination Shipping Method Estimated Time
48 Continental States USPS Ground Advantage (Free) 2 – 5 business days
Alaska / Hawaii / U.S. Territories USPS (cost applied) 3 – 7 business days
International DHL Express 3 – 6 business days (may vary due to customs)
Please note that these are estimated delivery times and not guarantees. ATK and Pats, LLC is not liable for delays caused by the carrier, weather conditions, or customs processing.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number so you can monitor your package's status at any time.
Frequently Asked Questions
Can I pick up my order in person?
At this time, we do not offer in-store pickup. All orders are shipped to the provided delivery address.
What if I enter an incorrect shipping address?
It is your responsibility to verify that your shipping address is correct. If a package is returned to us due to an incorrect address, you will be responsible for the cost of reshipping.
Do you ship to PO Boxes?
Yes, for domestic shipments via USPS Ground Advantage, we accept PO Box addresses. This does not apply to international shipments.
Contact Us
If you have any questions about our shipping policy, please reach out to us:
Email: shopify.atk@atkits.com
Phone: +1 (305) 593-0980
Business hours: Monday through Friday, 9:00 AM – 5:00 PM (ET)
Last updated: August 04, 2026